Naomi Waite Aesthetics
Course Terms and Conditions
Terms & Conditions
This forms an agreement between Naomi Waite Aesthetics Training LTD and you. These terms and conditions apply to your booking a course place and any other matters arising from that application. They aim to outline our obligation to you and your obligation to us. Course dates and assessments may also be subject to change.
Payments
You will be required to pay your course in full at the time of booking. We reserve the right to amend course prices or offer promotional course offers at any time. No price difference will be refunded in the event of future course offers or price reductions.
Transfer Policy
A booking may be transferred for the same course subject to availability, free of charge if four or more weeks’ notice is given.
If less than 4 weeks’ notice is given, you will incur an administration charge of £40.00.
Naomi Waite Aesthetics Training LTD is under no obligation to offer a transfer of courses.
Cancellations Policy
Cancellations made within 4 weeks of the course start date, or non-attendance, incur 100% of fees paid. If medical certification can be provided, the course will be transferred to a new date.
Any subsequent course cancellation will incur a forfeit of all fees paid.
Naomi Waite Aesthetics Training LTD is under no obligation to offer a refund of any fees paid.
For cancellations with over 4 weeks’ notice, a fee of £20 will be deducted from the refund of the full course price plus the admin fee specific for the course you are booked on, this must be submitted in writing by post before the refund is given.
Refunds will not be applicable if any of the online training material has been accessed.
If cancellations are made, please be aware that the maximum refund that can be given from any package or online wallet is £100.
Naomi Waite Aesthetics Training LTD reserves the right to refuse to fulfil a booking should they not wish to do so.
If Naomi Waite Aesthetics Training LTD has to cancel or reschedule a course due to unforeseen circumstances new dates will be made available as soon as possible Naomi Waite Aesthetics Training LTD can at no time be responsible for individuals’ loss of earnings or travel expenses due to rescheduling.
Patch Tests – Students are responsible for booking patch tests in good time for courses. We can offer postal tests but cannot be held responsible for royal mail delivery.
Weather /Adverse Conditions
If Naomi Waite Aesthetics Training LTD has to close due to conditions outside our control, including adverse weather conditions, Covid-19 or another virus, flooding or industrial action we are not able to offer refunds however the course will be moved to an alternative date.
We cannot be held responsible for any loss of income, accommodation, travel or any other expenses students may occur due to any cancellation of courses.
Transfer of Fees
If monies are transferred for an alternative date, they will be held for up to six months, after this time if no alternative date is booked, any unused fees will be forfeited.
Named student
Booked training is non-transferable to an alternative student. Please ensure the booking is made giving the correct name of the person attending the course at the time of making payment.
General
All practical training must be completed within 6 months of booking your course, unless otherwise agreed in writing at the time of your booking. Should you fail to attend your original training dates for any reason and the course later be retired or amended in content, no refund or difference in courses fees will be offered. You may however, look to use the course fees on file as a credit towards payment for an alternative course of your choosing within 6 months of the original date of booking.
Students who fail to book, attend or reschedule training within 6 months of enrolling upon their course (taken from date of payment) will forfeit any course fees paid. We cannot offer any refunds, credits or substitute training in such circumstances.
Models
It is a responsibility of all students attending all courses to provide models to practice on. There will be a charge of £10 per model should you require us to provide you a model, which will then be added to your final invoice.
Whilst every care is taken when delivering courses to prevent any issues when students are practising treatments, you must be aware that this is training and that you accept that there may be risk associated with receiving treatments from a student. It is your responsibility to make your model aware of this.
Students should arrange student insurance to cover themselves whist training and practising.
Course times
Please arrive at promptly at the training centre for 9.15am for a 9.30am start. The finish may differ slightly, but is usually around 5.00pm. All students must attend the full training day until the finish time. Should you choose or need to leave a course before the approximate end time of 5pm, you will forfeit any course fees and may not achieve your diploma. Please ensure you allow sufficient time for travelling.
A short break for lunch is provided (please bring food with you).
Diploma certificates
Diploma certificates are issued on the day of attending your training course(s). Occasionally we will need to have your certificate outsourced and should this be the case we will post to you upon completion of your course.
If you require your certificate to be reissued in a new name, we would require evidence for the reason for change of name plus the standard replacement certificate fees.
Students wishing to purchase a replacement certificate of their diploma may do so by emailing Info@naomiwaite.co.uk so that we issue your replacement certificate.
Replacements by post are charged at £10 per certificate when requested within 30 days of attending the training. Once your payment is received, your request will be processed and your certificate(s) sent to you within 5 working days.
During your training
During your training you will be required to give and receive treatments.
Please note courses may be mixed sex groups. If you have personal or religious reasons where you require training in a same sex environment only, please discuss this Naomi Waite Aesthetics Training LTD before booking.
Photography / recording of training (both audio or video) is strictly prohibited while in attendance of the training school. Comprehensive training notes are provided at the time of booking and Naomi or one of our other tutors are available to assist with any queries after training, therefore this should not be required. This is to protect the privacy of other students, meet Data Protection requirements and avoid disruption to training. Naomi Waite Aesthetics Training LTD may occasionally take photos of student work during training with express permission, for marketing/promotional purposes.
All courses are taught only in English. All students are therefore required to have a good command of the English language, both written and spoken. Students must advise of any language issues at the time of booking as we may recommend one to one training as a more suitable training. Should a student be unable to demonstrate the required level of English to participate fully within the course, they may be refused the diploma and would unfortunately forfeit any course fees paid. It is important to discuss this prior to booking if you feel this may be an issue affecting your learning and course participation.
Medical conditions
Please make us aware of any health conditions and/or medications currently taken that may affect your practical training. Due to health, comfort and safety reasons, we unfortunately do not allow students who are over 32 weeks pregnant to partake in practical training.
All students are required to disclose any medical conditions at the time of booking, which will be dealt in the strictest of confidence. Some conditions may impede ability to participate fully within a course. An important part of training is to deliver and receive treatments
Adjustments will be made to accommodate medical conditions where possible and practical. A medical certificate may be required in line with our insurance obligations. Where students are unable to receive treatments for medical reasons, a female model may be requested to be provided by the student for the training day.
Failure to disclose known medical conditions at the time of booking or to provide a female model where requested, which later prevent participation in a particular course may result in forfeit of course fees.
Special training requirements
If you feel you need additional support with particular learning needs e.g. physical disability, hearing impairment or literacy skills, please could you inform us of your individual needs when booking. We will contact you to discuss your requirements.
Starter kits
All equipment and products are provided for you to train with on the day.
Starter kits provided will contain contents to give you some idea of the minimum basic items you will require, however there may be additional items you will look to add beyond the starter kit(s) once you begin practising to enhance your treatments. Not all of our courses will provide a starter kit. Should this be the case we will advise the best places to buy your starter kits and products from.
All kit shortages or damages should be reported by email to info@naomiwaite.co.uk within 48 hours of receipt. You will then be advised of the process to return the kit. Returned kits must be sent by recorded post. Refunds or replacements will only be issued upon receipt of the returned kit(s).
Insurance
Following your practical training, you will receive the diploma on the day, which will allow you to apply for beauty insurance to allow you to begin working on members of the public. This will allow you to begin working on a self-employed basis and to take payments.
Our courses are covered by Towergate Health & Beauty Insurance provider. Should you wish to obtain cover with a specific insurer, you must check with the insurer prior to booking your course that they will accept our Diploma. Insurers work to their own discretion over preferred training providers and this is beyond our control.
If you hold an existing policy, you are responsible to ensure the insurance provider will extend your cover to include the new treatment(s) and for covering any cost to make changes. Naomi Waite Aesthetics LTD cannot accept responsibility for issues resulting with insurance companies where students fail to check this prior to booking.
After your training
Following training, students should begin practising treatments as soon as possible while the knowledge and skills are freshly learnt.
Students are recommended to ensure they put public liability insurance in place before taking on paying clients.
Should you be unable to practice your skills and/or require additional training at a later stage, please note additional fees may apply per training day required. We do however offer our students shadow days where they are able to come and watch and refresh free of charge for 12 months after initial training.
It is important students keep their knowledge and practical skills up to date by refreshing their knowledge using their training notes and continuing to practice their treatments.
Students are welcome to contact Naomi or any of our other tutors with any questions.